0895 040 353
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Запитване за оферта
Запитване
Предимства на чатбот за потребителя
Електронната търговия се разширява повече от всякога и поради това навиците и очакванията на потребителите се променят. Бъдете проактивни, бъдете една крачка пред кокурентите и една крачка по-близо до клиентите - интегрирайте чатбот като част от вашия работен процес.Функционалностите на чатбота са продуктивни по време на целия път по обслужването на клиентите, като предоставят индивидуални отговори на клиентите, произвеждат по-ниски проценти на отказ за вашите служители и генерират силно мащабируемо решение.
Автоматизация на повтарящи се действия/ процеси
Поддръжка към клиента 24/7
Отлично обслужване
Simplified Tasks
When completing tasks, the bot directs users through each step and removes distractions from other stimuli. Users are more likely to complete these straightforward and simplified tasks.
Chatbots can also remove the need for external apps or websites. Though, if you already have an app that users enjoy and functions well, you don’t need to switch.
Brand Humanization
Done right, conversational UX can humanize your brand through voice, tone and what feels like talking to a real person. A fun or conversational chatbot enhances the experience of interacting with your brand. Boring or standard experiences with apps and websites become engaging transactions.
Good opportunities to engage users with a bot are when you can portray information in a messaging format, like when asking onboarding questions or offering password help.
Personalization
Chatbots personalize the user experience, making it feel more one-on-one. This works best with bonus features that don’t require a real representative, such as product recommendations or quizzes.
Informative Data
You can use chatbots to gather useful quantitative and qualitative data about the people using your products. This includes insight into how your users speak, allowing you to improve your brand and marketing campaigns to match, and ultimately, bettering the user experience.
Reduce Bounce Rates
If you have high bounce rates, research into the problem can help you build a chatbot that is the solution. Although, while chatbots can answer questions and simplify tasks, you want to address major UX problems within the website itself.
Massive sales, like Black Friday and Cyber Monday, are typically always a profitable success for retailers. Shoppers are eager to buy items on sale, but with corona restrictions, businesses must adhere to and transform the shopping experience. With 69% of consumers preferring a contactless holiday shopping season, businesses must have a plan assembled to manage these online sales. e-bot7’s solution offers ways to help the shopper’s journey, including a multilingual function and omnichannel service to increase efficiency amongst the influx of online sales.
Yet, even prior to the pandemic, Black Friday had started to begin a week earlier – and in some cases, at the beginning of the month in November – to achieve a strong Q4 to kick off the Christmas shopping season. With the overload of consumers online, retailers have to be prepared to handle online requests prior to December or November. As our bot is ready to process first-level requests upon integration, your business can be prepared for online sales regardless of what time of the year it is.
Свържете се с нашия екип на тел: 0895 040 353 или email:info@prostudio.bg
Още по темата:
Какво предстваляват chatbots
Предимства на чатбот за бизнеса
Кои са недостатъците на чатботовете
Автоматизация на повтарящи се действия/ процеси
Поддръжка към клиента 24/7
Отлично обслужване
Simplified Tasks
When completing tasks, the bot directs users through each step and removes distractions from other stimuli. Users are more likely to complete these straightforward and simplified tasks.
Chatbots can also remove the need for external apps or websites. Though, if you already have an app that users enjoy and functions well, you don’t need to switch.
Brand Humanization
Done right, conversational UX can humanize your brand through voice, tone and what feels like talking to a real person. A fun or conversational chatbot enhances the experience of interacting with your brand. Boring or standard experiences with apps and websites become engaging transactions.
Good opportunities to engage users with a bot are when you can portray information in a messaging format, like when asking onboarding questions or offering password help.
Personalization
Chatbots personalize the user experience, making it feel more one-on-one. This works best with bonus features that don’t require a real representative, such as product recommendations or quizzes.
Informative Data
You can use chatbots to gather useful quantitative and qualitative data about the people using your products. This includes insight into how your users speak, allowing you to improve your brand and marketing campaigns to match, and ultimately, bettering the user experience.
Reduce Bounce Rates
If you have high bounce rates, research into the problem can help you build a chatbot that is the solution. Although, while chatbots can answer questions and simplify tasks, you want to address major UX problems within the website itself.
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Massive sales, like Black Friday and Cyber Monday, are typically always a profitable success for retailers. Shoppers are eager to buy items on sale, but with corona restrictions, businesses must adhere to and transform the shopping experience. With 69% of consumers preferring a contactless holiday shopping season, businesses must have a plan assembled to manage these online sales. e-bot7’s solution offers ways to help the shopper’s journey, including a multilingual function and omnichannel service to increase efficiency amongst the influx of online sales.
Yet, even prior to the pandemic, Black Friday had started to begin a week earlier – and in some cases, at the beginning of the month in November – to achieve a strong Q4 to kick off the Christmas shopping season. With the overload of consumers online, retailers have to be prepared to handle online requests prior to December or November. As our bot is ready to process first-level requests upon integration, your business can be prepared for online sales regardless of what time of the year it is.
Свържете се с нашия екип на тел: 0895 040 353 или email:info@prostudio.bg
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Още по темата:
Какво предстваляват chatbots
Предимства на чатбот за бизнеса
Кои са недостатъците на чатботовете
